If you placed an order with Shein and you’re not satisfied with it, you can easily cancel a Shein order. The company ships its products via China Post or FedEx, and you can use the company’s return policy to cancel your order. The company uses two methods to deliver the products, so your order may take more or less time than expected.
Shein is a company from China
Shein is a fast fashion company from China that is rapidly gaining global prominence. Its products are affordable and popular with Gen Z consumers, despite the high price tag. The company has a vast network of low-cost suppliers in southern China, which helped it grow quickly. It has also collaborated with celebrities to promote its products.
Founded in 2008, Shein is a B2C fast-fashion company that sells clothes and accessories on the internet. It is based in Nanjing, China and was founded by Chris Xu, who had a background in search engine optimization and marketing. Initially, he specialized in selling wedding dresses but quickly diversified into women’s clothing and changed the name of the company to Shein. Today, Shein ships products worldwide and operates on an “on demand” business model.
Can I cancel Shein order?
If you need to cancel an order, you should do it before it ships. To do this, log in to your account and then click on the order you want to cancel. In case of lost or damaged goods, the company will send them back. You can also get a refund if you are unable to pay for the shipping.
You can also check your order’s status by tracking the order. The merchant will provide you with an order tracking number that will help you find the package.
How to cancel Shein order?
When you want to cancel an order from Shein, the process is simple. Simply log into your account, click on “My Account,” and then click “Cancel Order.” The cancellation process will take about seven days to complete, but it’s possible to cancel a bulk order up to 40 days before shipment.
If you cancel an order from Shein, you can keep some of the items, or have them shipped separately. You can contact SHEIN customer service to arrange for separate shipping. The shipping time is based on the location of the product and its destination. For example, if the package is in China, it could take up to three weeks to arrive in your country.
If your order has not arrived, you can request express shipping to receive your package sooner. If you are unhappy with the delivery time, you can also cancel your current order and place a new order. However, the return-shipping time will be longer than that of most other retailers.
It accepts returns
If you are unhappy with any purchase you have made on Shein, you can return the item for a refund or exchange. All you need to do is follow a few simple steps. First, you need to sign in to your Shein account and select the product you wish to return. Then, click on the “Return Item” button.
You can return any items within 45 days of purchase. Shein will deduct the postmark date from the purchase date to determine if you are eligible for a refund. You can also use your own shipping method. However, you should note that Shein does not accept all items for returns. If you are in doubt about whether a particular item is eligible for a return, first read the return policy and make sure it meets your requirements.
It offers insurance
If you’ve placed an order at SHEIN but have realized later that you’d rather cancel it, you can do so at any time. You can contact the company’s customer service via email, phone, or online chat. You’ll need to provide details of the order, such as the delivery address and tracking number. You can then choose to cancel or resend your order.
The company also offers a money-back guarantee. If you’re not happy with your purchase, you can return it within forty days. If you ordered multiple items, you can also send them back to the company for a refund. The company will also reimburse you for the shipping fee you paid.
Steps to follow to cancel Shein order
- Log into your account, click on “My Account,”
- Click on ‘My orders’
- Click on the order you’ve placed. I have a processing order so, I can click on that
- Click on ‘Cancel order’
- Click ‘Yes’ to confirm.
You can return any items within 45 days of purchase. Shein will deduct the postmark date from the purchase date to determine if you are eligible for a refund.
Read also: How to Cancel an Amazon Order after it has shipped