If you’ve decided to stop using Dropbox and want a refund, you might wonder how to cancel your Dropbox subscription and get a refund. There are several ways to cancel your account, including using an alternative service, deleting your Dropbox account from all of your devices, and contacting Dropbox customer support. This article will help you decide what your best options are when it comes to canceling your Dropbox subscription.
How to cancel Dropbox subscription and get a refund?
If you’ve cancelled your Dropbox paid plan, you can receive a refund. The refund process varies depending on your credit card issuer and bank. Contact them as soon as possible to get the process started. If you’re still waiting for a refund, you can visit the Dropbox community page and see whether other users have experienced the same problem as you.
Refunds are usually available for up to 14 days after you’ve canceled your paid Dropbox plan. To make a request, you’ll need to log into your account and click on the Help or Contact Support link. From there, a customer support representative will ask you if you’d like a refund. You can also use the live chat feature on the Dropbox website, which is available Monday through Friday during business hours.
Dropbox also offers a free trial. During your free trial, you can cancel at any time. Dropbox will offer you a more affordable alternative, such as a backup plan that’s cheaper than the Premium plan. However, if you decide to cancel before the trial period is over, you will not receive a refund.
Delete Dropbox from all of your devices
First, you need to download the desktop version of Dropbox and open it. You should see an icon that looks like an open box with your initials or a photo in it. Once you’ve opened the desktop version, you can click on the Dropbox icon to open a drop-down menu.
On your desktop computer, you can use the Dropbox app to unlock your device from your Dropbox account. To do this, open the Dropbox app in the Menu Bar and click on its profile icon. Then, choose “Quit” from the drop-down menu. The Dropbox app will close in a few moments. You can also turn off the Dropbox startup.
Dropbox is an excellent cloud storage service for users who need to sync their files across various devices. Users can also create their own folders in Dropbox and then synchronize their contents across computers. However, deleting Dropbox from all your devices is not always as easy as you might think. If you’ve accidentally deleted something on your computer, you can always restore it by restoring it from another cloud storage service.
Contacting Dropbox customer service
If you’d like to cancel your Dropbox subscription, you have three options. You can cancel online, through physical mail, or you can contact an Independent Dropbox Support Specialist. If you subscribed via direct debit, you should contact your bank to request a refund. You can also cancel by phone, if you paid via credit card.
Dropbox’s customer support is excellent. It offers 24 hour phone support and a helpful community forum. Most questions are answered there, but it may take 24 hours for a representative to respond. If your question is not answered in the FAQ, you can search the community for a solution.
You can also cancel by email. If you’re using Dropbox on a mobile device, you can follow these instructions. On an Android phone, open the Dropbox app and tap the Account tab. Tap Manage subscription. From there, tap Cancel plan. A confirmation email will be sent to your email.
Steps to cancel Dropbox and get a refund
- Log into your account.
- Click on your profile.
- Click ‘Settings’ and select the plan tab.
- Click ‘Cancel plan’.
- Select a reason for cancelling and submit.
- For online cancellation visit help.dropbox.com/accounts-billing/cancellations-refunds/cancel-subscription and request for a refund.
Read also: How to Cancel iCloud Storage Plan Easily
